Manage Every Case From One Workspace

RFAs, referrals, case records, and stakeholder coordination in a single HIPAA-compliant workspace. No more fax delays, phone tag, or chasing portal logins.

One case file, every document. RFAs, referrals, imaging, notes, and messages in one structured record.

Role-based access. Each party sees only what they need. Every action is logged.

Statutory clocks, tracked. UR/IMR timelines monitored per case with proof of submission.

How It Works

Four steps from case creation to export.

Create a case.
Upload existing documents or start a new RFA or referral. The workspace is useful from day one, even before anyone else joins.
Work from one timeline.
Track requests, approvals, and referrals in a single structured record. No spreadsheets or follow-up calls.
Bring in stakeholders as needed.
Invite adjusters, employers, or attorneys with role-based access. Each person you add compounds the value of the workspace.
Export clean packets.
Generate audit-ready documentation for payers, legal, or compliance in minutes.

What Changes for Your Staff

Your clinic coordinates 5-7 parties on every case: adjusters, employers, attorneys, patients, nurse case managers. Today that means your staff is the switchboard: fielding calls, resending faxes, logging into carrier portals one by one.

Auth Hero puts every party on the same case file. Stakeholders upload their own documents, check status themselves, and respond in the workspace. Your staff stops relaying and starts managing.

Fewer calls and faxes. Stakeholders access what they need directly instead of calling your front desk.
Complete packets, first time. Structured submissions aligned with MTUS documentation expectations reduce back-and-forth with payers.
Deadline visibility. UR timelines and statutory clocks are tracked per case, so nothing slips through unnoticed.

Built for California Workers’ Comp

UR/IMR timelines built in. Submissions are organized against statutory deadlines so reviews start with complete evidence.
MTUS-aligned documentation. Case files are structured to match utilization review expectations, reducing denials and resubmissions.
Audit-ready by default. Every access, edit, and export is timestamped. Role-based controls and exportable logs for HIPAA demonstration.

No Rip-and-Replace

Auth Hero overlays on your existing tools. Keep your EMR, billing system, and internal workflows. Share secure links to coordinate across stakeholders without adding another portal to the stack.

One Task Shouldn't Take Six Steps

Today, submitting a single RFA means printing, faxing, calling, logging, emailing, and following up. Auth Hero collapses that into one action.

Submit an RFA

Print and fax RFANo confirmation

Call carrier to confirmOn hold 12 min

Email employer updateNo read receipt

Set 3-day follow-up reminderSticky note on monitor

With Auth Hero

Upload RFA once

Carrier notified, employer updated, deadline tracked, confirmation logged.

Reporting That Drives Action

Monthly compliance reports

Turnaround times, missing-document alerts, and exportable access logs in PDF or CSV.

Live dashboards

Case volume, overdue items, and bottlenecks by payer or employer, so you escalate with data, not guesswork.

See It in Action

Start with one service line or satellite site. Invite your frequent partners and measure the difference in your first month.

Book a Demo

Manage Every Case From One Workspace

RFAs, referrals, case records, and stakeholder coordination in a single HIPAA-compliant workspace. No more fax delays, phone tag, or chasing portal logins.

One case file, every document. RFAs, referrals, imaging, notes, and messages in one structured record.

Role-based access. Each party sees only what they need. Every action is logged.

Statutory clocks, tracked. UR/IMR timelines monitored per case with proof of submission.

How It Works

Four steps from case creation to export.

Create a case.

Upload existing documents or start a new RFA or referral. The workspace is useful from day one, even before anyone else joins.

Work from one timeline.

Track requests, approvals, and referrals in a single structured record. No spreadsheets or follow-up calls.

Bring in stakeholders as needed.

Invite adjusters, employers, or attorneys with role-based access. Each person you add compounds the value of the workspace.

Export clean packets.

Generate audit-ready documentation for payers, legal, or compliance in minutes.

What Changes for Your Staff

Auth Hero puts every party on the same case file. Stakeholders upload their own documents, check status themselves, and respond in the workspace. Your staff stops relaying and starts managing.

Fewer calls and faxes. Stakeholders access what they need directly instead of calling your front desk.

Complete packets, first time. Structured submissions aligned with MTUS documentation expectations reduce back-and-forth with payers.

Deadline visibility. UR timelines and statutory clocks are tracked per case, so nothing slips through unnoticed.

Built for California Workers’ Comp

UR/IMR timelines built in. Submissions are organized against statutory deadlines so reviews start with complete evidence.

MTUS-aligned documentation. Case files are structured to match utilization review expectations, reducing denials and resubmissions.

Audit-ready by default. Every access, edit, and export is timestamped. Role-based controls and exportable logs for HIPAA demonstration.