Centralize the case file. Instead of piecing together email chains, portals, and shared drives, every stakeholder contributes directly to the same record. Your staff no longer acts as the switchboard.
Enforce role-based permissions. Invite only who’s needed on a case. Each role (adjuster, HR, attorney, patient) sees only the minimum necessary documents. Every view, upload, and download is logged.
Stay compliant with CA WC rules. Packets are organized against UR/IMR timelines and MTUS documentation expectations, so submissions are complete and provable.
What You Get on Day One
Structured case repository with drag-and-drop upload, version history, and a clean timeline of every action.
Built-in audit trail, every access, edit, and export is timestamped.
Lightweight interoperability, keep your EMR; share secure links or viewers to coordinate across stakeholders.
How It Fits Your Workflow
Create a case → upload existing docs or start a new RFA/referral.
Invite stakeholders → each gets the minimum necessary access for their role.
Work in one timeline → requests, replies, approvals, and referrals are visible to all.
Export cleanly → generate packets for audits, payers, or legal events in minutes.
Why Now
Time-boxed reviews are unforgiving, UR deadlines mean delays cost patients and clinics. Auth Hero ensures RFAs and supporting evidence are aligned with statutory clocks.
MTUS-aligned evidence reduces back-and-forth by structuring documentation to match review expectations.
Network That Grows From Your Cases
Reliable partners connect through every case you share.
Your clinic anchors the hub, sharing only the cases that need cross-team momentum.
Invite trusted adjusters, employers, and attorneys into a HIPAA-compliant workspace, no portals to juggle.
Partners experience faster turnarounds and audit-ready clarity, so they loop you into their next cases.
Network growth compounds naturally, real collaboration replaces mass onboarding campaigns.
What Makes Auth Hero Different
All roles, one rail. Clinics, payers, employers, attorneys, patients, and care managers in one HIPAA-aligned workflow.
Audit-ready by design. Role-based access, technical safeguards, and exportable logs for HIPAA demonstration.
Clinic-first UX. Built around your daily needs: RFAs, referrals, record retrieval, and messaging.